Cost Benefits of Using a FSM Solution
Average ROI Within 3 Years
Return on Investment
Enhanced Customer Satisfaction
Improved Efficiency
Increased Productivity
Reduced Operational Costs
*Sources: Nucleus Research, AberdeenGroup, Gartner, The Service Council, Capterra
Reduced Operational Costs
0
%0
%Faster ROI
- Achieve a 510% ROI within 3 years
- Get payback within 12 months
Increased Productivity
- Productivity can be up by 27%
- Improve service response time by 39%
Improved Efficiency
- Workforce utilization was increased by 49%
- First time fix rates were up by 29%
Enhanced Customer satisfaction
- Customer Satisfaction was improved by 47%
- Service revenue was increased upto 37%
- Customer retention was increased by 26%
Reduced operational Costs
- Service costs were reduced upto 15%
- Printing and Stationery Costs 20%
- Inventory costs decreased by 25%
Faster ROI
- Companies achieve a 510% ROI within three years
- FSM investments typically yield payback within 12 months
Increased Productivity
- Productivity can be up by 27%
- Service response times were improved by 39%
Improved Efficiency
- Workforce utilization was increased by 49%
- First time fix rates were up by 29%
Enhanced Customer satisfaction
- Customer Satisfaction was improved by 47%
- Service revenue was increased upto 37%
- Customer retention was increased by 26%
Reduced operational Costs
- Service costs were reduced upto 15%
- Printing and Stationery Costs 20%
GO DIGITAL GO PAPERLESS
Mobile Application for Service Engineer
- Phone and Email OTP verification
- Push notifications
- Click to call clients and back-office
- Driving directions
- QR code for equipment verification
- Report & Invoice Generation
- Create estimates
- Generate leads from the field
Web Application for Back Office
- Quick complaint/service request registration
- Task assignment
- Calendar view for task schedules
- Live Technician Tracking
- Near real-time task status monitoring
- Search, filter & sort tasks
- Generate QR codes for equipment
- Hold/restart work. Assign to same to different SE
Web Application for Back Office
- Quick complaint/service request registration
- Task assignment
- Calendar view for task schedules
- Live Technician Tracking
- Near real-time task status monitoring
- Search, filter & sort tasks
- Generate QR codes for equipment
- Hold/restart work. Assign to same to different SE
App features
The salient features of TykVen service management software are:
- Quick complaint and service request registration
- Optimal scheduling of tasks
- Push notifications for Service Engineers
- Realtime task status tracking
- Calendar view of tasks and resource loading
- Inspection and Estimation recording
- Invoice generation
- Hidden time tracking
- One-click service history report
Designed to maximize customer satisfaction
Registration
Can register customer complaints and service requests with ease.
Assignment
Assign tasks to the team based on their workload and location.
Confirmation
Accept or Reject task assignments to optimize response time.
Visit
Visit the location to inspect, evaluate and fix the issue.
Closure
Generate service report, get customer approval, raise an invoice and close the task.
Industries where TykVen Excels
HVAC
MEP
Telecom
Construction
Manufacturers
Facilities Management
Healthcare
Security Services
TykVen’s adaptable and scalable design makes it a valuable asset for businesses seeking to optimize their field service operations and improve overall efficiency.
Explore Partnership Opportunities with TykVen
We are actively seeking global sales and marketing partners to join us on our journey of reshaping the field service management landscape. No upfront investments – just collaboration, innovation, and mutual success.
HVAC
MEP
Telecommunications
Construction
Manufacturers
Facilities Management
Healthcare
Security Services
Go Paperless!
Avoid cumbersome Excel sheets.
TykVen helps you remove all your paperwork and avoid complex and cumbersome Excel sheets. The intuitive and easy-to-use application provides real-time tracking, a calendar view of tasks & workload and generates comprehensive reports. The SaaS-based application can improve the teams’ efficiency and productivity for a value-for-money monthly subscription.
Customization
Integration
We can Integrate any third-party software with TykVen effortlessly for enhanced functionality.
Development
Don’t want to use TykVen? We can build an application as per your requirements.
Maintenance
Finding it difficult to maintain your existing application? We may be able to help you.
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